CONTACT
support@eventide-labs.com
Include your DreamForge version, macOS version, selected model or tool, workflow mode, and the exact error message. Tell us whether your server is local loopback or remote HTTPS.
Start a support emailDREAMFORGE SUPPORT
Tell us
what happened.
Send the details that help us understand the problem without sharing credentials or private media.
Email supportBEFORE SENDING
Keep secrets out.
- Do not send API keys or account passwords.
- Remove credentials from server addresses and screenshots.
- Do not attach sensitive prompts or media unless they are truly necessary.
- Describe the steps that reproduce the issue.
CONNECTIONS
Check the two pieces.
Your Server URL identifies the running ComfyUI instance. Your API key identifies your Comfy account for supported partner-node requests. A successful API-key test does not confirm that your server address is reachable.
Review connection setupPROVIDER JOBS
Capture the useful error.
Include the provider or node error shown in DreamForge, the selected model and mode, reference count, output count, and whether the same workflow runs directly in your ComfyUI installation.
Review available modelsPRIVACY
Questions about data?
For privacy-specific requests, email privacy@eventide-labs.com. Please identify that your request concerns DreamForge for Mac.
Read the privacy policyLEGAL
Terms and rights.
Questions about the Terms of Use or legal rights can be sent to legal@eventide-labs.com.
Read the terms